FAQ

Obajje FAQ — All your questions answered here

Whether you have questions about registration, login, deposits, bonuses, games, or security — you'll find the answers right here.

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What would you like to know about?

Registration & Account

Learn everything about opening an account on Obajje — required information, age requirements, and the verification process.

Deposits & Withdrawals

Learn about the rules, processing times, and limits for deposits and withdrawals via mobile banking and bank transfer.

Bonuses & Promotions

Find answers to all your questions about the welcome bonus, cashback, reload bonuses, and VIP offers.

Games

Answers to common questions about Live Casino, fish games, betting rules, and the game lobby.

Security & Privacy

Learn about keeping your account and personal information secure, resetting your password, and setting up two-factor authentication.

Support & Contact

Learn how to reach customer support, what to expect for response times, and how issues are resolved.

By Category Questions & Answers

No, creating an account on Obajje is completely free. There are no registration fees. You only need to make a deposit if you want to play games or place bets.

Each person is allowed only one account. You cannot register two or more accounts using the same mobile number. If multiple accounts are found, all of them will be permanently closed.

Usernames cannot be changed after the account is created. However, you can update your display name or profile name. Contact support if you'd like to make that change.

Yes, you can request account deletion at any time. Before doing so, all balances must be withdrawn and there must be no active bets. Once submitted, a 30-day cooling-off period applies.

Yes, you can update your registered mobile number from your profile settings. The new number will need to be verified, and a verification code will be sent to it.

To make a deposit on Obajje, go to your dashboard and click the "Deposit" button. Choose your preferred payment method (mobile banking or bank transfer), enter the amount, and confirm. Once the payment is processed, funds will be credited to your account within 1–5 minutes.

The minimum deposit on Obajje is BDT 100 and the maximum is BDT 500,000 per transaction. There is no daily limit on the number of deposits you can make.

Withdrawal requests are typically processed within 2–24 hours. Bank transfers may take additional time. Processing is faster on business days.

No, Obajje does not charge any fees for withdrawals. You receive your full winnings. However, your bank or mobile banking provider may apply their own charges.

If a payment fails, no amount will be deducted from your account. If you have a transaction ID or receipt, share it with our support team. We will investigate and get back to you within 30 minutes.

The welcome bonus is a special gift for new members. We offer up to 100% on your first deposit. To be eligible, you must be a new member and make your first deposit. The bonus will be added to your account automatically.

Bonuses are for gameplay only and cannot be withdrawn directly. However, any winnings you earn using a bonus can be withdrawn. Certain conditions apply — check the promotions page for full details.

You earn VIP points on every deposit and bet. The more you play, the more points you accumulate. As your points grow, you advance to higher VIP tiers and unlock exclusive benefits. Higher-tier members gain access to special offers, cashback, and VIP events.

In general, you cannot activate a new bonus while another is still active. However, some bonuses may stack. Terms vary for each offer, so check the promotions page for details.

Play with real dealers via live video stream in Live Casino. Choose from Blackjack, Baccarat, Roulette, and Poker. To get started, make a deposit, head to Live Casino, and pick a table.

In the Fish Game, you hunt fish to collect points. Bigger fish earn you more points, which can be converted into real winnings. Use skill and strategy to play your best and win big rewards.

In Sports Betting, you place money on predicted outcomes across various sports. Bet on cricket, football, tennis, and more. Simply check the odds, choose your amount, and confirm your bet.

Yes, Obajje is fully mobile-optimized. You can play right from your browser on any Android or iOS device, with the same experience as desktop.

Yes, Obajje is completely safe. We use SSL encryption to keep all your data secure. Your personal and financial information is never shared with third parties.

Create a strong password using a mix of numbers, uppercase, and lowercase letters. Never share your password with anyone. Change it regularly and avoid logging in on public devices.

Two-factor authentication adds an extra layer of security. When logging in, you'll need to enter a code sent to your mobile in addition to your password. To enable it, go to Settings and select the "Security" option.

Contact support immediately. Provide your account ID and registered mobile number. We will lock your account and launch an investigation. Any suspicious activity will be identified and resolved.

Obajje will never ask for your password via email or SMS. Do not click on suspicious links. Always log in through the official website at obajje.app. If anything seems off, contact our support team.

Obajje FAQ — Detailed Information

The Obajje FAQ page is designed to answer all your common questions. From registration and gameplay to payments, bonuses, and security — you'll find detailed information on everything. Our goal is to make sure every player has what they need to enjoy the games with confidence.

Obajje is a trusted and reliable platform offering a wide range of games and bonuses for all types of players. New players receive a welcome bonus, while experienced players enjoy VIP benefits and exclusive offers. Every member has access to dedicated perks and a rewards system.

We believe in responsible gaming. Every player should set their own limits and play within them. You can configure deposit limits, session time limits, and voluntary breaks directly from your profile. Play with your well-being in mind, and if you ever need help, reach out to our support team.

Our FAQ page is regularly updated as new questions and issues come up. If you can't find the answer you're looking for, contact our support team. We're available 24/7 and ready to help with any issue.

Still have a question Not resolved?

Our 24/7 support team is always ready to help. Chat with us live or send us an email.

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